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Zonka Feedback
Zonka Feedback
Verified Tool
Ratings
4.6
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Omnichannel customer feedback and survey software.

About

Zonka Feedback

Zonka Feedback is a leading solution within the Customer Service sector. An omnichannel customer feedback and survey platform that allows businesses to measure NPS, CSAT, and CES through web, mobile, and in-person apps. With a robust feature set including Real-time Analytics, Mobile App, it empowers users to optimize their daily operations and maintain high-level productivity across all projects.

Features

Smart Search
Real-time Analytics

Pros & Cons

Pros

• Offline survey mode • NPS tracking • Omni-channel delivery

Cons

• Pricing scales fast • Mobile UI can be laggy

Zonka Feedback
New
Pricing Model
Freemium
$0/mo
Categories
Premium Automation Service

Maximise

Zonka Feedback

with AI-Powered Automation

Echo is a perfect partner in digital compliance, governance, and workforce management.

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