
About
Zonka Feedback
Zonka Feedback is a leading solution within the Customer Service sector. An omnichannel customer feedback and survey platform that allows businesses to measure NPS, CSAT, and CES through web, mobile, and in-person apps. With a robust feature set including Real-time Analytics, Mobile App, it empowers users to optimize their daily operations and maintain high-level productivity across all projects.
Features
Pros & Cons
• Offline survey mode • NPS tracking • Omni-channel delivery
• Pricing scales fast • Mobile UI can be laggy
Maximise
Zonka Feedback
with AI-Powered Automation
Echo is a perfect partner in digital compliance, governance, and workforce management.





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