Tools
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Zendesk
Zendesk
Verified Tool
Ratings
4.7
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The champion of customer service and support software.

About

Zendesk

Zendesk is a leading solution within the Customer Service sector. A world-leading customer support and CRM platform that helps businesses manage conversations across every channel with integrated AI-powered service tools. With a robust feature set including Workflow Automation, Shared Workspace, Internal Chat, it empowers users to optimize their daily operations and maintain high-level productivity across all projects.

Features

Workflow Automation
Chrome Extension
Shared Workspace

Pros & Cons

Pros

• Highly scalable • Massive integration list • Professional reporting

Cons

• Complex setup • Very expensive at scale

Zendesk
Pricing Model
Paid
$55/mo
Premium Automation Service

Maximise

Zendesk

with AI-Powered Automation

Echo is a perfect partner in digital compliance, governance, and workforce management.

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