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Help Scout
Help Scout
Verified Tool
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A human-centered helpdesk and shared inbox for teams.
About
Help Scout
Help Scout is a leading solution within the Customer Service sector. A professional customer support platform that includes a shared inbox, knowledge base, and live chat. With a robust feature set including Shared Workspace, Internal Chat, Mobile App, it empowers users to optimize their daily operations and maintain high-level productivity across all projects.
Features
Mobile App
2FA Security
Real-time Analytics
Pros & Cons
Pros
• Personal email feel • Excellent documentation • Simple UI
Cons
• No free plan • Limited for enterprise sales
Help Scout
Pricing Model
Paid
$20/mo
Categories
Premium Automation Service
Maximise
Help Scout
with AI-Powered Automation
Echo is a perfect partner in digital compliance, governance, and workforce management.
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