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Freshdesk
Freshdesk
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Award-winning helpdesk software for customer delight.
About
Freshdesk
Freshdesk is a leading solution within the Customer Service sector. A cloud-based customer service software that helps businesses provide support across multiple channels including email, phone, and chat. With a robust feature set including Workflow Automation, Shared Workspace, Internal Chat, it empowers users to optimize their daily operations and maintain high-level productivity across all projects.
Features
Real-time Analytics
API Access
Pros & Cons
Pros
• Intuitive interface • Strong free plan • Multi-channel support
Cons
• Advanced reporting needs PRO • Integration limits
Freshdesk
Pricing Model
Freemium
$0/mo
Categories
Premium Automation Service
Maximise
Freshdesk
with AI-Powered Automation
Echo is a perfect partner in digital compliance, governance, and workforce management.
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