
About
Freshchat
Freshchat is a leading solution within the Customer Service sector. An omnichannel messaging platform that helps businesses engage with customers across web, mobile, and social messengers. With a robust feature set including Internal Chat, Mobile App, AI-Powered, it empowers users to optimize their daily operations and maintain high-level productivity across all projects.
Features
Pros & Cons
• Great bot builder • Real-time translation • Unified inbox
• Can get expensive at scale • Occasional lag
Maximise
Freshchat
with AI-Powered Automation
Echo is a perfect partner in digital compliance, governance, and workforce management.





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