
About
Capacity
Capacity is a leading solution within the Customer Service sector. An AI-powered support automation platform that helps teams answer questions and automate workflows. It acts as a smart helpdesk that learns from company data to provide instant answers. With a robust feature set including Workflow Automation, API Access, it empowers users to optimize their daily operations and maintain high-level productivity across all projects.
Features
Pros & Cons
• Connects many apps • Self-service focus • Efficient AI bot
• High entry cost • Requires data training
Maximise
Capacity
with AI-Powered Automation
Echo is a perfect partner in digital compliance, governance, and workforce management.





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